Parcels and Shipping
- How do I book a shipment?
- How does consolidation work?
- Can I see what's inside my parcel?
- How long can you store my parcels for free?
- Why is my consolidated box bigger than my original boxes?
- Can you remove bulky boxes, like shoe boxes, to save space?
- How long will it take for my parcel to arrive?
- How do I track my parcel?
- Can I ship pallets or oversized items?
- The tracking says my parcel couldn't be delivered to your warehouse. What happens now?
- How fast do you ship my parcels?
- I forgot to add my suite number. Is my parcel lost?
- How will I know when my parcel has arrived?
- Are my parcels opened before they’re despatched?
- Can I change the delivery address after booking?
- My delivery needs a PIN or one time password. What do I do?
- Which couriers do you use?
- Can I add insurance to my shipment?
- Can you make my parcel smaller?