Getting Started
- How do I enter my UK address on a retailer website?
- What phone number should I use at checkout?
- How do I contact you?
- What is myUKmailbox, and how exactly does it work?
- Why do I need a UK forwarding address?
- What are your opening hours for deliveries?
- What does my new UK address actually look like?
- Are there any items I can't ship?
- Do I need to verify my ID?
- Is there a size or weight limit for parcels you receive?
- What billing address do I use when I shop?
- What if a prohibited item arrives?
- Do you ship within the UK?
- Can I buy from eBay, Amazon or sellers outside the UK?
- Do you forward letters?
- Is myUKmailbox a P.O. Box or a real physical address?
- Is it free to sign up, and what will I pay?
- What countries do you ship to?
- How do I pay?
- Can I collect my parcels in person?